Shipping policy
Thank you for shopping at The Pine Oil Company. Please review our shipping policy below:
1. Processing Time:
- Processing Time: Orders are processed within 1 business day of receipt, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Times:
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Shipping Days: We ship orders Monday through Friday, excluding weekends and holidays.
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Delivery Times: Shipping times vary depending on the selected shipping method and your location. Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
3. Shipping Restrictions:
- Weekends and Holidays: Please note that we do not ship orders on weekends (Saturday and Sunday) or on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Orders placed on these days will be processed on the next business day.
4. Shipping Rates:
- Shipping Costs: Shipping costs are calculated based on the weight of your order and the shipping destination. You can view shipping costs during the checkout process before completing your purchase.
5. Order Tracking:
- Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on our website or the carrier's website.
6. International Shipping:
- International Orders: Currently, we only ship within [United States]. International shipping rates and delivery times vary based on the destination and shipping method selected during checkout.
7. Contact Us:
- If you have any questions about our shipping policy or need assistance with your order, please contact us at [csdwholesaleinfo@gmail.com].
Thank you for choosing The Pine Oil Company. We strive to provide efficient and reliable shipping services to ensure you receive your order promptly.